Effective Date: April 2026
Business Name: Leme Personal Therapy
Location: Marylebone & Shoreditch, London, United Kingdom

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1. Introduction

Leme Personal Therapy (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or book our services.

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We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

We may collect and process the following types of personal data:

Personal Information

• Full name

• Email address

• Phone number

• Billing or contact details

Booking Information

• Appointment details

• Services selected

• Preferences or special requests

Technical Data

• IP address

• Browser type and device information

• Website usage data (via cookies or analytics tools)

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3. How We Use Your Information

We use your data to:

• Process and manage bookings

• Communicate with you regarding appointments

• Provide and personalise our services

• Improve our website and user experience

• Comply with legal obligations

We only use your data where we have a lawful basis, including:

• Your consent

• Performance of a contract (e.g. booking a service)

• Legal compliance

• Legitimate business interests

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4. Booking System (Fresha)

We use a third-party booking platform (Fresha) to manage appointments and payments. When you book through Fresha, your personal data is processed in accordance with their privacy policy.

We recommend reviewing Fresha’s Privacy Policy to understand how your data is handled on their platform.

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5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted third-party service providers (e.g. booking systems, payment processors)

• Legal authorities, if required by law

All third parties are required to respect your data and handle it securely.

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6. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil the purposes we collected it for

• Meet legal, tax, or regulatory requirements

When your data is no longer required, it will be securely deleted.

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7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request transfer of your data (data portability)

• Withdraw consent at any time

To exercise your rights, please contact us at:
lemepersonaltherapy@gmail.com

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8. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

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9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

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10. Third-Party Links

Our website may contain links to third-party websites (such as booking platforms). We are not responsible for the privacy practices of these external sites.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Leme Personal Therapy
Email: lemepersonaltherapy@gmail.com
Phone: +44 7862 468082